Last updated: 9 November 2026
Who we are
This Privacy Policy explains how Blue Green Gear ("we", "us") collects, uses and protects personal information when you use bluegreengear.com. We are the controller of that information under UK data protection law (the UK GDPR and the Data Protection Act 2018) and, where they apply to you, the EU GDPR and other local data protection laws.
Blue Green Gear · bluegreengear.com
Operated by (company no. )
Email: [email protected]
Or write to us any time using our contact form.
What we collect
When you create an account
- Your first and last name, email address and mobile number.
- Your password, which we store only as a one-way hash. Nobody, including us, can read your actual password.
- If you sign up with Google: your name, verified email address and a Google account ID. We never receive your Google password.
- The date you signed up and last signed in, your confirmation that you are 18 or over, and your acceptance of our Terms.
When you play while signed in
- Your coin balance, XP and level, the time you last collected the daily bonus and a short list of the games you opened most recently.
When you contact us
- The name, email address, topic and message you send through our contact form or the Player Care form.
Form records
- A short record of each form submission (date, form, result, name, email address and, for sign-ups, phone number). We keep this to protect accounts, investigate problems and show what was sent. Passwords are never recorded.
Technical information
- A session cookie that keeps you signed in. See our Cookie Policy.
- Our hosting provider's standard server logs, which may include your IP address, browser type and the pages you requested. These are used for security and to keep the Site running.
- Small items in your browser's storage that remember your 18+ confirmation, your cookie-notice choice and the session timer. These stay on your device.
We don't use advertising or tracking cookies, we don't build marketing profiles and we never ask for payment details.
How and why we use it
| What we do | Information used | Lawful basis |
|---|---|---|
| Create and run your account, keep your coins, levels and recent games | Account and play information | Contract (providing the service you asked for) |
| Check that players are 18 or over | Age confirmation, phone number | Legitimate interests (keeping an adults-only service) |
| Keep accounts and the Site secure, prevent misuse, investigate problems | Form records, sign-in attempts, server logs | Legitimate interests (security) |
| Reply to messages and handle break, restriction and deletion requests | Contact and Player Care messages | Legitimate interests (helping you), and contract for account requests |
| Meet legal obligations and deal with legal claims | Any of the above, as needed | Legal obligation / legitimate interests |
How we keep it safe
- Server-side only. Accounts and messages are handled on our own web server. Your details are never shown in a page's code or stored in your browser.
- Protected storage. Account files and form records sit in private folders that cannot be opened from the web.
- Hashed passwords. Passwords are hashed with a strong, salted algorithm before they're stored.
- Encrypted connections. The Site uses HTTPS, and messages from our forms are sent to our team over an encrypted email connection.
- Secure sessions. The sign-in cookie can't be read by scripts and is not sent with requests from other websites.
- Limited access. Only the people who run Blue Green Gear can reach this information, and only when they need to.
Who we share it with
We never sell your personal information and we don't share it for advertising. We only use trusted service providers who process it for us:
- Our web hosting provider, which stores the Site and its files.
- Brevo, our email delivery provider, which carries messages from our contact and Player Care forms to our support inbox.
- Google, only if you choose "Continue with Google", to confirm who you are.
We may also share information if the law requires it, or to protect the safety of players or the Site.
International transfers
Some providers, such as Brevo (based in the European Economic Area) and Google, may process information in other countries. When they do, it is protected by adequacy decisions or approved contract terms, as data protection law requires.
How long we keep it
- Account information: for as long as your account is open. When you delete your account, its file is removed straight away.
- Messages and form records: up to 12 months, unless we need them longer to deal with a complaint, a legal claim or a safety concern.
- Browser storage: stays on your device until you clear it. The 18+ cookie lasts 30 days.
Your rights
Under the UK GDPR, and similar laws in many other countries, you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information (you can also delete your account yourself from My Gear Bank);
- object to, or ask us to restrict, how we use your information;
- ask for your information in a portable format.
To use any of these rights, choose "Privacy question" on our contact form. We'll reply within one month. If you're unhappy with how we've handled your information, you can complain to the data protection authority where you live. In the UK this is the Information Commissioner's Office (ICO), at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to put things right first.
Under-18s
Blue Green Gear is not for anyone under 18. We don't knowingly collect information from under-18s. If we find out that we have, we'll delete it. If you think a child has used the Site, please let us know.
Changes to this policy
We'll update this policy when the way we use information changes. The date at the top shows the latest version. Important changes will be shown on the Site.